This is often our guests favourite part of our service and we don't mind raving about it! Our concierge service can try our best to help you out at any time, day or night.

Similiarly to any large hotel company, our concierge service is there completely for your convenience making your holiday as awesome as possible, from a booking in the best mountain restaurant to assisting with childcare or lost luggage at the airport, we are here to help with whatever it is you wanted to know more about or book.

It is particularly great when you are part of a large group of different abilities and interests. In such groups it sometimes feels impossible to keep everyone happy but leave it with us and we can provide information on activites for the whole family.

The service is also available in the evening, by prior arrangement, for guests staying outside the town centre.

We provide this service in the summer too for any events arranged by us.

Concierge Service

Our concierge service is a 24-hour dedicated line to the management team. Some of the services included, but not limited to, are:

Booking our in-resort chauffeur

  • Delivery of lift passes to your chalet

  • Chalet-delivered ski equipment

  • Booking of private or group ski tuition for all levels with English-speaking instructors

  • Booking personally recommended UIAGM Mountain Guides

  • Reservation of mountain lunch spots, restaurants and après ski activities

  • Organisation of on-site sports massage and beauty treatments

  • Arranging childcare, crèche and babysitting services

  • As well as advising on and arranging all your on and off mountain activities

Our team is here at your service to make your stay as special as possible. Please do not hesitate to ask for any assistance, if you have any questions about what is available you can chat to one of our team live at any time.